As outlined on Consumer Affairs, all urgent repairs include:
- burst water service
- blocked or broken toilet system – If there is only 1 toilet
- serious roof leak
- gas leak
- dangerous electrical fault
- flooding or serious flood damage
- serious storm or fire damage
- an essential service or appliance for hot water, water, cooking, heating
- the gas, electricity or water supply is not working
- a cooling appliance or service provided by the rental provider is not working
- a safety-related device, such as a smoke alarm or pool fence, is not working
- an appliance, fitting or fixture that is not working and causes a lot of water to be wasted
- any fault or damage in the property that makes it unsafe or insecure, including pest mould or damp caused by or related to the building structure
- a serious problem with a lift or staircase.
**PLEASE NOTE THESE TRADES ARE INSTRUCTED TO ONLY ATTEND TO THE ABOVE EMERGENCY REPAIRS OUTSIDE OF OFFICE HOURS**